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Terms & Conditions

Last updated: February 24, 2026

 

Please read these Terms and Conditions carefully before using the website located at https://www.roberthislop.com (the 'Site') operated by Robert Hislop ('we', 'us', or 'our').

 

By accessing or using the Site, purchasing products, booking services, or engaging with any content on the Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site or Services.

 

1. SERVICES WE OFFER

 

Robert Hislop offers the following services and products through this Site:

  • Film and television music composition

  • Performance music, including songs, concert music, and musical theatre

  • Comedy music and related content

  • Music lessons and tuition (bookable online)

  • Products available via the online Shop

 

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice.

 

2. BOOKINGS AND APPOINTMENTS

 

When you book a service through our Site, the following terms apply:

 

2.1 Booking Confirmation

A booking is confirmed only when you receive a written confirmation from us via email. We reserve the right to decline any booking at our discretion.

 

2.2 Cancellations by You

If you need to cancel or reschedule a booking, please provide at least 24 hours' notice by contacting us at info@roberthislop.com. Cancellations made with less than 24 hours' notice may forfeit any deposit or prepaid session fee, unless the cancellation is due to an emergency or circumstances beyond your reasonable control.

 

2.3 Cancellations by Us

We reserve the right to cancel or reschedule any booking due to illness, emergency, or circumstances beyond our control. In such cases, we will contact you as soon as possible and offer an alternative time or a full refund of any prepaid fees.

 

2.4 Minors

Students under 18 years of age must be enrolled and have their bookings managed by a parent or legal guardian. By booking on behalf of a minor, the parent or guardian agrees to these Terms and Conditions on the minor's behalf.

 

3. SHOP AND PURCHASES

 

3.1 Orders

When you place an order through our Shop, you are making an offer to purchase a product. We reserve the right to accept or decline any order. An order is only confirmed once payment has been successfully processed and you have received an order confirmation email.

 

3.2 Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. The price applicable to your order is the price displayed at the time you complete your purchase.

 

3.3 Payment

Payments are processed securely through Wix Payments. We do not store or have access to your full payment card details. By making a purchase, you confirm that the payment information you provide is accurate and that you are authorised to use the payment method.

 

3.4 Digital Products

Where products are delivered digitally (such as downloadable music files or scores), delivery will occur via email or download link following successful payment. Digital products are non-refundable once downloaded or accessed, except where required by Australian Consumer Law.

 

4. INTELLECTUAL PROPERTY

 

All content on this Site, including but not limited to music compositions, recordings, audio files, sheet music, videos, images, logos, text, and design elements, is the intellectual property of Robert Hislop or is used with permission, and is protected under Australian copyright law.

 

You may not reproduce, distribute, modify, publicly perform, display, or create derivative works from any content on this Site without our express written permission. Purchasing a product or booking a service does not transfer any intellectual property rights to you unless explicitly agreed in writing.

 

For enquiries regarding licensing or use of any composition or recording, please contact us at info@roberthislop.com.

 

5. COMMISSIONED WORK

 

Where you engage Robert Hislop to create a commissioned music composition or score, the following additional terms apply:

 

  • The scope, timeline, and fee for any commissioned work will be agreed in writing before work commences.

  • A deposit may be required before work begins. The deposit amount will be specified in the written agreement.

  • Intellectual property rights in commissioned works remain with Robert Hislop unless explicitly transferred in a separate written agreement.

  • You will be granted a licence to use the commissioned work for the agreed purpose. This licence does not include the right to resell, sublicense, or transfer the work to third parties without written consent.

  • Revisions beyond those agreed in writing may incur additional fees.

 

6. USER CONDUCT

 

By using this Site, you agree that you will not:

  • Use the Site for any unlawful purpose or in violation of any applicable laws or regulations

  • Attempt to gain unauthorised access to any part of the Site or its related systems

  • Upload or transmit any viruses, malware, or other harmful code

  • Copy, reproduce, or redistribute any content from the Site without our written permission

  • Use the Site to send unsolicited communications (spam)

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

 

7. AUSTRALIAN CONSUMER LAW

 

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to:

  • Cancel your service contract with us; and

  • A refund for the unused portion, or to compensation for its reduced value

 

You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

 

Nothing in these Terms and Conditions is intended to limit or exclude your rights under the Australian Consumer Law.

 

8. LIMITATION OF LIABILITY

 

To the fullest extent permitted by law, Robert Hislop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our Services, including but not limited to loss of profits, loss of data, or loss of goodwill.

 

Our total liability to you for any claim arising from or related to your use of the Site or our Services shall not exceed the amount paid by you to us in the three months preceding the claim.

 

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for the content of any third-party websites linked from our Site.

 

9. THIRD-PARTY LINKS

 

Our Site may contain links to third-party websites, including social media platforms such as Instagram and LinkedIn. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of any third-party website is subject to that website's own terms and conditions.

 

10. PRIVACY

 

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using the Site, you consent to the collection and use of your personal information as described in our Privacy Policy.

 

11. CHANGES TO THESE TERMS

 

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of the Site following the posting of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

 

12. GOVERNING LAW

 

These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

 

13. CONTACT US

 

If you have any questions about these Terms and Conditions, please contact us at:

 

Robert Hislop

Email: info@roberthislop.com

Website: https://www.roberthislop.com

Brisbane, Queensland, Australia

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